How Can We Help?

Our dedicated team is here to assist you with any questions, issues, or feedback. We typically respond within 24 hours.

Email Us

Send us an email and we'll get back to you within 24 hours.

support@z2market.com

Live Chat

Chat directly with our support team through the platform messaging system.

Open Messages

Safety Center

Learn how to stay safe on Z2Market and protect your account.

Safety Guidelines

Meet Our Team

The people behind Z2Market who work hard to keep your experience safe and smooth.

James Whitfield
James Whitfield
CEO & Founder

Leading the vision behind Z2Market. Passionate about creating a safe and fair digital marketplace for everyone.

Available
Sophie Bennett
Sophie Bennett
Platform Admin

Oversees platform operations, user management, and ensures policies are enforced consistently.

Available
Oliver Hartley
Oliver Hartley
Operations Manager

Coordinates team workflows, monitors marketplace health, and optimises seller and buyer processes.

Available
Thomas Clarke
Thomas Clarke
Support Team Lead

Handles account issues, technical queries, and payment troubleshooting with speed and care.

Available
Charlotte Mackenzie
Charlotte Mackenzie
Dispute Manager

Resolves buyer-seller disputes fairly and quickly, ensuring Z2 Shield escrow protection works for everyone.

Available
Emily Ashford
Emily Ashford
Chat Reviewer

Reviews marketplace conversations for safety compliance and ensures a respectful trading environment.

Available

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

0 / 2000 characters

Message Sent!

Thank you for reaching out. Our team will review your message and respond to you at the email address you provided within 24 hours.